Charming and familiar hotel. Well-trained staff. Clean and new rooms with fireplaces. Good location near national park, shops and restaurants. Excellent breakfast with fruit, cakes and egg options. Balcony rooms with great views. Outstanding customer service.

For us it was ideal.

I had a fantastic stay at a hotel in Brazil with beautiful surroundings and views. The rooms were cozy, comfortable, and had a high standard. The cleanliness was excellent, and the room with the hydromassage tub and small balcony had a nice view. I also enjoyed the large bathroom and big TV. The customer service was outstanding, and the room service food, especially the pizza, was tasty and fairly priced. The breakfast was excellent as well. The hotel is conveniently located within walking distance of the national park and the main city street and market where the bus from Rio de Janeiro stops. I highly recommend this hotel.

Awesome breakfast with fruits, cakes, and eggs cooked as you like. the staff is very friendly and helpful; they gave me directions to the conference venue. I loved the silent air conditioning and the well-kept rooms with great views of the mountains and city.

The parking space was small and uncomfortable; the lack of directions is a problem for inexperienced drivers.

I had a wonderful stay at this luxurious hotel. The location was perfect for exploring the nearby national park, just a short walk away. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The room was clean, comfortable, and had all the amenities I needed for a relaxing stay, including a lovely terrace with garden furniture. The breakfast was delicious, with a wide variety of fresh and tasty food to choose from. I especially enjoyed the indoor swimming pool and sauna, which were perfect for unwinding after a day of exploring. this place exceeded my expectations and I highly recommend it to others.

I highly recommend this hotel to anyone visiting this area.

Surroundings of the hotel were splendid, located very close to the national park for nature lovers. Our room was excellent and the bathroom had all necessary amenities. the breakfast served in the morning was scrumptious with various options available to choose from.

The staff at the reception could have been warmer and more welcoming towards guests on arrival.

Great value for money, perfect location for exploring the nearby national park and close to local amenities. The breakfast offered a good selection, including the option for freshly cooked eggs. Enjoyed the beautiful views from the balcony.

The games room could be improved, with pool cues and table tennis bats that were worn out. The noise level between rooms was also an issue, so it's worth considering bringing earplugs.

We had an incredible stay in this city. Best aspects were the hotel facilities, cleanliness, location to the mountains and staff. We enjoyed comfortable rooms with stunning mountain views, and the breakfast was delicious with a wide variety of options. The staff were incredibly helpful, and the hotel was perfectly located near the national park for easy access to hiking.

Cannot find any fault.